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Idaho Falls, ID

VOIP Solutions

Elevated Networks in Idaho Falls can help deliver VoIP (Voice over Internet Protocol) solutions. VoIP is recognized for enhanced and unified company communication, phone bill savings, connection capabilities to support remote work, and cloud-based security. 

Known as unified communication, VoIP can create a streamlined system of effective communication capabilities for organizations of various sizes and configurations. VoIP technology allows for online voice communication and also handles text communication, video conferencing, instant messaging, voicemail-to-email functionality, and call routing.

Contact our team about VoIP solutions for your organization. Services are available in and around Idaho Falls.

VoIP Technology

VoIP enables sending voice messages over the internet as digital data that is converted back into voice messaging for the recipient.

This technology can be utilized through apps, VoIP phones, smartphones, and analog phones fitted with adapters.

Benefit from VoIP

Organizations can benefit in multiple ways from VoIP technology, including:

Phone Bill Savings

Cost savings on phone bills compared to charges for traditional phone services are one benefit of VoIP. Phone bill savings with VoIP are particularly recognized for international calls.

Remote Functionality

Keeping connected from remote locations is a benefit of VoIP technology. Internet access, as opposed to a tethered phone connection or cell phone signal, is needed for VoIP communication. Team members working remotely can keep in touch with the primary office, and workers in various locations can communicate with high-quality voice delivery.

Ability to Scale

VoIP systems can scale to meet business needs. With cloud-based functionality, VoIP systems can be adjusted without the installation or removal of phone lines.

Streamlined Workflows

VoIP technology allows for company communication through one system. This streamlines the management of communication tools. Calls can also be conducted via multiple devices and are conducted through secure and stable connections. VoIP can reduce connectivity issues, leading to time for business-specific work instead of resolving connectivity issues.

Secure and Reliable Communication

Our partnered providers use high-tech encryption capabilities for VoIP communication to secure data. They also guarantee VoIP service uptime. Elevated Network clients also have access to 24/7 support.

VoIP System Features

There are many beneficial features of VoIP technology. These include:

  • Auto-attendant / virtual receptionist capabilities
  • Call forwarding functionality
  • Call queue management
  • Conference call tools
  • Desktop and mobile app connection
  • High-definition sound
  • Integration of Salesforce, Microsoft Teams, and more
  • Voicemails transcribed to email

Reasons to Choose Elevated Networks for VoIP

Elevated Networks in Idaho Falls offers access to effective and tailored VoIP. Benefits are available to businesses and other organizations, including:

Client-Centered Approach

Connecting you with VoIP services that support your organizational structure, preferences, and goals is important to our team. We will provide multiple options for client-specific VoIP applications.

Quality System Installation

Let us help you benefit from an effective and efficiently installed VoIP system. Services include the handling of the technical aspects of installation and a performance check to make sure your VoIP system is working correctly.

U.S. Support Team Services

VoIP support is provided by a U.S.-based team. Call for answers about your system or to access technical support for the resolution of issues. On-call support is available 24/7.

AI and VoIP

Artificial intelligence (AI) has influenced VoIP in multiple ways, including:

 

Increased Call Quality

The cancellation of echo and background noise through AI technology improves VoIP call quality.

Artificial intelligence also reduces dropped calls by optimizing bandwidth and identifies caller sentiment.

CRM Integration

AI can be used to display CRM (customer relationship management) system data during a customer phone call. This real-time access to data can help direct the phone conversation and make for more productive phone conversations. AI can also transfer summarized data from phone conversations into CRM systems.

Transcription Benefits

VoIP call transcriptions can be generated by AI in real-time, including transcription in multiple languages.

AI can also identify voices, recognize and handle jargon, and create searchable transcripts of VoIP calls.

Answers About VoIP Functionality

Can my existing business number be used in a VoIP system?

For most VoIP installations, an existing phone number can be used. Active phone numbers are transferred to VoIP systems through a process known as number porting.

VoIP technology is highly secure. Our providers supply high-end encryption protection to safeguard sensitive data.

High-quality VoIP call performance requires an internet speed of at least 0.1 megabits per second (Mbps). High-definition calls require 0.3 Mbps. High-quality video conferencing needs an internet speed of 1 Mbps.

In many cases, analog telephones can be used in VoIP systems with the use of adapters. Contact our team for information on whether your phones are compatible with VoIP.

Idaho Falls VoIP Services

 

For more information on VoIP options in and around Lehi, contact Elevated Networks. We offer customized and technically sound solutions.