In most instances, a current phone number can be used for VoIP communication. Through a process called number porting, an active number can be applied to a VoIP system.
We offer access to VoIP (Voice over Internet Protocol) solutions, allowing businesses to benefit from technology that can reduce costs, enhance remote work, and provide streamlined communication.
VoIP offers secure, cloud-based capabilities that enable voice messages to be delivered via the internet. VoIP also handles support for voice messaging, text, video conferencing, instant messaging, voicemail-to-email services, and call routing.
Contact us to learn about VoIP solutions available in Lehi. Our professional team can help you identify how VoIP can make a positive impact on your organization. VoIP services are available for businesses of various sizes and other entities.
How VoIP Technology Works
Through VoIP technology, spoken sound waves are converted into digital data. The messages are converted back into sound upon delivery to the receiver.
VoIP calls may be made via apps, smartphones, VoIP phones, and computers. Traditional phones fitted with analog adapters can also be used for VoIP calls.
Business Benefits of VoIP
VoIP, which is also known as unified communications, provides multiple benefits to businesses.
From cost savings, scalability that keeps pace with company configurations, effective solutions for remote work, secure and reliable access, and a streamlining of services that can save time and reduce troubleshooting issues, VoIP offers recognized and substantial benefits.
Savings on Phone Bills
Lower phone bills compared to the costs of traditional phone services are one benefit associated with VoIP. In particular, VoIP is recognized for savings on international calls.
Scalability
Communication systems can be scaled easily to meet the dynamic needs of organizations. Due to cloud-based delivery, adjustments to VoIP systems can be made without the installation or removal of phone lines.
Remote Capabilities
Enhanced connection capabilities among remote team members are also available through VoIP technology. VoIP provides high-quality calling over the internet, allowing for more communication accessibility than with traditional phones or cell phone service.
Security and Reliability
Data transferred through VoIP is safeguarded with high-tech encryption, and our partnered providers guarantee VoIP service uptime. Also, client support is available 24/7.
Streamlining
Utilizing VoIP is a way to simplify communication system management and to reduce connectivity issues. Streamlined access to communication infrastructure can mean more time for collaboration and productive work completion.
Features of VoIP Systems
Multiple VoIP features can enhance business operations, including:
- Call forwarding
- Call queues
- Conference calling tools
- Desktop and mobile apps
- High-definition voice quality
- Integration (Microsoft Teams, Salesforce, and more)
- Transcription from voicemail to email
- Virtual receptionist and auto-attendant functionality
Selecting Elevated Networks for VoIP Services
Our team in Lehi can help connect your business with the benefits of VoIP. Reasons for choosing Elevated Networks include:
Customized Customer Service
We recognize that organizations have unique profiles, and attention to client needs, workflows, and goals is important to the identification, installation, and maintenance of an effective VoIP system. We will present each client with unbiased VoIP options and support the selection of a plan that will be an effective solution. We can help companies of various sizes and with differing VoIP requirements.
Efficient, Effective Installation
The selection of a VoIP system is followed by installation, quickly getting the benefits of VoIP technology to work for your business. We will make sure your system is installed efficiently and correctly.
Support from a U.S.-Based Team
Support for VoIP systems and other managed IT services is provided by a U.S.-based team. On-call support services are available 24/7.
VoIP and AI
VoIP services have been enhanced by artificial intelligence (AI) technology. Here are a few examples:
Better Call Quality
AI technology can enhance call quality in multiple ways, including by cancelling background noise and echo. Artificial intelligence is also capable of identifying caller sentiment and, through bandwidth optimization, reducing the occurrence of dropped calls.
Integration of CRM Data
With AI, customer relationship management (CRM) data can be displayed during a customer phone call, allowing access to customer data in real time. A company representative can then help direct the call based on customer-specific information. AI can also generate call summaries and store them in CRM systems.
Call Transcription Benefits
AI is also capable of creating real-time call transcriptions. This capability even extends to transcription in multiple languages. AI can also recognize voices on a call, account for the use of jargon, and create call transcripts that are searchable.
VoIP FAQs
Access VoIP Services in Lehi
For more information on VoIP options in and around Lehi, contact Elevated Networks. We offer customized and technically sound solutions.
